Terms of Service

Welcome. These terms apply to your use of renaekeller.com and start.renaekeller.com (the “site”). By using the site, you agree to them.

About us

Renae Keller Interior Design is an interior design studio offering full-service design and DIY design packages.

Using our site

You may use this site for personal, non-commercial purposes. You agree not to misuse it — for example, by attempting to gain unauthorised access, interfering with its operation, or using it for any unlawful purpose.

Our content

All content on this site — including photographs, project images, text, design concepts, logos, and the Renae Keller Interior Design name — belongs to us or our licensors and is protected by copyright and trademark law. You may not copy, reproduce, or republish it without our written permission.

Project photography shown on this site represents work completed by our studio.

Enquiries and consultations

Submitting a form or booking a consultation does not create a client relationship or a binding agreement. Design services begin only once a separate written agreement is signed and any required payment is received.

Consultation availability is not guaranteed and may be rescheduled.

Design packages and payment

Fees, scope, deliverables, and revision rounds are set out in the individual agreement for each project. Payment terms are as stated on your invoice.

DIY design packages provide design plans, layouts, style direction, and shopping recommendations for you to implement yourself. We do not supply, install, or manage the purchase of any goods under a DIY package, and we are not responsible for the availability, pricing, quality, or delivery of items you purchase from third-party retailers.

Unless stated otherwise in your agreement, design fees are non-refundable once work has begun.

Implementation and third parties

Any work involving electrical, plumbing, structural, or other regulated trades should be carried out by appropriately licensed professionals. We are not responsible for work performed by contractors, tradespeople, or vendors you engage directly.

Our site may link to third-party websites. We are not responsible for their content or practices.

Communications

By providing your contact details, you agree that we may contact you about your enquiry or project. Marketing emails include an unsubscribe link. Text messages can be stopped by replying STOP. See our Privacy Policy for details.

Disclaimer

The site and its content are provided “as is.” We make no warranties about the accuracy or completeness of the information on it. Design advice is provided in good faith based on the information you share with us.

Limitation of liability

To the fullest extent permitted by law, Renae Keller Interior Design is not liable for any indirect, incidental, or consequential damages arising from your use of this site or our services. Our total liability will not exceed the amount you have paid us for the services in question.

Changes to these terms

We may update these terms from time to time. The date above shows when they were last revised.

Governing law

These terms are governed by the laws of the State of South Carolina, without regard to conflict of law principles.